Convergence 2019

Growth and Innovation for Digital Insurance 2.0


What is Convergence?

Convergence is Majesco's annual customer conference where insurance leaders from over 160 insurance carriers get together to discuss, collaborate and network to shape their path to Digital Insurance 2.0.

Now in its 11th year, Convergence will once again bring together senior business and IT leaders, industry analysts, industry influencers, thought leaders, and Majesco partners to share innovation insights, strategic business discussions on market opportunities, roundtable discussions on what Digital Insurance 2.0 means, presentations on success stories, and much more to inspire all attendees to understand, develop plans and execute them to power their growth and innovation.

We have moved the event from the fall to the spring to take advantage of the beginning of each year to inspire your plans for the year! Make the most of the event by bringing your teams to Convergence 2019 to network, collaborate and help power your growth and innovation to Digital Insurance 2.0!

Keynote Speakers

Brian Solis

Principal Analyst and Futurist, Altimeter


Phil Hansen

Multimedia Artist, Speaker, Author and Innovator


Industry Analysts

Karlyn Carnahan

Director Research Insurance Practice, Celent


Martina Conlon

Principal Researcher Insurance Practice, Novarica


Karen M. Furtado

Strategy Meets Action


Session Speakers

Erin Cummings, CPCU

Chief Information Officer
The Norfolk & Dedham Group®


Chris Dupuy

Vice President Enterprise Architecture


Adam Elster

Chief Executive Officer


Jason Ennis

Enterprise Architecture Manager


Lawrence Fortin

Chief Information Officer


Denise Garth

Senior Vice President, Strategic Marketing


Joe Griffith

Senior Vice President, Chief Information Officer
Ategrity Specialty Insurance Company


Walter Jacobs

Vice President, Information Services
American Public Life


Prateek Kumar

Executive Vice President & P&C Industry Leader


Ed Ossie

Chief Operating Officer


Srinivas Pulijala

Senior IT Architect
Munich Re


Kerry Rademacher

Vice President of Corporate Underwriting


Gerard Ryan

Operations Director
Acorn Life Ltd.


Manish Shah

Executive Vice President


Larry M. Shaw

President & Chief Executive Officer
MMG Insurance Company


Nishit Shukla

Director - Digital Business, Head – Customer Success & Professional Services


Javed Siddiqui

Data Architect
MMG Insurance Company


Todd Thiel

Vice President – Information Technology


Glenn Westlake

Director, Market research & Content Development



Convergence 2019 Agenda

April 14, 2019 (Sunday)

Time Sessions
11:00 am - onwards

Registration Begins

4:00 pm - 5:00 pm

Partner EcoSystem Meeting / Briefing

5:30 pm - 6:00 pm

All Hands Meeting

6:30 pm - 9:00 pm

Welcome Reception

April 15, 2019 (Monday)

Time Sessions
7:00 am - 8:00 am

Breakfast in Partner EcoSystem & Solutions Galaxy

8:00 am - 8:10 am

Customer Welcome

8:10 am - 8:40 am

Majesco Welcome and Company Update

Majesco CEO Keynote

Adam Elster, Chief Executive Officer, Majesco

8:40 am - 9:40 am

Keynote Presentation: Digital Darwinism and the Age of Digital Insurance 2.0

Brian Solis

9:40 am - 10:00 am

Break in Partner EcoSystem & Solutions Galaxy

10:00 am - 11:00 am

Majesco Product & Solution Update

Majesco Product Keynote

Manish Shah, Executive Vice President, Majesco

11:00 am - 11:45 am

Top of Mind: Views from the C-Leaders Office

Ed Ossie - Chief Operating Officer for Majesco, Larry Shaw - President & CEO for MMG Insurance Company, Craig Welsh - Chief Distribution Officer for Westfield Insurance

11:45 am - 12:15 pm

Partner Session

12:15 pm - 1:15 pm

Lunch in Partner EcoSystem & Solutions Galaxy

1:15 pm - 2:00 pm

Breakout Sessions

A New Era of Commercial and Specialty Insurance

JoAnna Conte - QBE, Mike Andrews - Majesco

Next Gen Solution: Digital1st Product Session

Billing Innovation in the Age of Digital Insurance 2.0

Nick Civitano - Arch Insurance, Sarah Bogan - Majesco

Achieving Speed to Value with a MVP Approach

Brian Crosley - Liberty Mutual

2:05 pm - 2:50 pm

Breakout Sessions

New Era of Voluntary Benefits and Group

Emphasizing the Personal in Personal Lines

Danna Gomez - COO of Urban Advantage

The Pace Accelerates to Digital Insurance 2.0: A View of the Gaps between Customers, Agents, Insurers and InsurTech

Denise Garth - Senior Vice President of Strategic Marketing for Majesco, Glenn Westlake - Director of Market Research and Content Development for Majesco

Transformation Success: From Legacy to Next Gen Core

Erin Cummings - The Norfolk & Dedham Group®, Chris Dupuy - CCMSI, Gordon Gaar - Majesco

2:50 pm - 3:20 pm

Break with Deserts in Partner EcoSystem & Solutions Galaxy

3:20 pm - 4:05 pm

A New Era of Insurance Innovation

Srinivas Pulijala - Munich Re

4:05 pm - 5:10 pm

Digital Age Shift: View from Industry Analysts on Implications and Opportunities

Denise Garth - Senior Vice President of Strategic Marketing for Majesco, Karlyn Carnahan - Head, The Americas Property Casualty Practice for Celent, Martina Conlon - SVP Research and Consulting for Novarica, Karen M. Furtado - Partner at SMA

5:00 pm - 5:45 pm

Freshen up

5:45 pm - 6:00 pm

Buses Depart

Trolly Tour of Savannah

6:45 pm - 10:00 pm

Evening Event

Taste of Savannah

April 16, 2019 (Tuesday)

Time Sessions
7:15 - 8:00 am

Breakfast in Partner EcoSystem & Solutions Galaxy

8:00 am - 8:05 am

Welcome and Recap

8:05 am - 9:05 am

Keynote: Embrace the Disruption: Think Outside the Box to Innovate and Turn Challenges into Opportunities

Phil Hansen

9:10 am - 9:40 am

Memo from the Future: New Models, New Products and New Customers

9:40 am - 10:00 am


Customer Spotlight & Awards: A Year of Success

Prateek Kumar, Executive Vice President & P&C Industry Leader, Majesco

10:00 am - 10:15 am

Break in Partner EcoSystem & Solutions Galaxy

10:15 am - 11:00 am

A CIO View: Role in Innovation & Transformation

Joe Griffith - Ategrity, Walter Jacobs - Vice President Information Systems for APL, Todd Thiel - Vice President Information Technology for Secura, Ed Ossie - Chief Operating Officer for Majesco

11:05 - 11:50

Breakout Sessions

InsurTech Startups and Greenfields: The Secrets to Innovation and Growth

Strategies and Plans to Upgrade to CloudInsurer

Chuck Howard - Texas Farm Bureau, Prateek Kumar - Majesco

Awakening of the Sleeping Giant: Individual Insurance for Life

Gerard Ryan - Acorn Life, Norman Carroll - Majesco


11:50 am - 12:20 pm

Partner Session

12:20 pm - 1:15 pm

Lunch in Partner EcoSystem & Solutions Galaxy

1:15 pm - 2:00 pm

Breakout Sessions

Distribution in the Digital Age of Insurance

Chip Bacciocco - CEO of Trusted Choice, Craig Welsh - CDO of Westfield

P&C Core Product Session

Innovating the Insurance Business with Microservices

Giovanni Genovesi - Swiss Re, Brian Seanor - Burns & Wilcox, Jason Ennis - MMG

Majesco LifePlus Product Session

2:05 pm - 2:50 pm

Breakout Sessions

Building a Data Future

Javeed Siddiqui - MMG, Larry Fortin - Millers Insurance

Claims and TPA - An Option for Growth and Innovation

Kristin Meeker - CCMSI, Kerry Rademacher - CCMSI

L&A and Group Product Session

Eliminating the Digital Divide

Ron Zarrella - NYL, Pat Ranganathan - Great American Insurance, Terry Buechner - Majesco

2:50 pm - 3:15 pm

Break with Deserts in Partner EcoSystem & Solutions Galaxy

3:15 pm - 4:00 pm

Breakout Sessions

Majesco EcoExchange: Next Gen Marketplace to Drive Innovation and Customer Engagement

An Era of On-Demand and Usage Based Insurance: The Ins and Outs to Success

International Session

4:00 pm - 4:30 pm

Insurer Innovation and Transformation In Action

4:30 pm - 4:45 pm

Closing Remarks

4:45 pm

Convergence 2019 Closes

6:30 pm - 8:30 pm

Dinner - Product Council Members

Savannah Harbor Golf Course

April 17, 2019 (Wednesday)

NOTE: This day's events are for product council members only.

Time Sessions
7:30 am - 8:15 am


8:15 am - 12:00 pm

Product Council Sessions

12:00 pm - 1:00 pm

Boxed Lunch


Travel and Hotel

The special group rate is $225.00 single or double occupancy plus a $15 resort fee and applicable sales taxes. This rate is exclusive to Convergence 2019 participants only. Once your registration has been completed, you will receive an email confirmation with details. As a reminder, the hotel rates may increase after the cut-off date or when the meeting room block sells out, whichever comes first. Make your reservations early to be able to take advantage of our discounted rates. Reservations must be guaranteed with a major credit card. Check in: 4:00 p.m.; check out 11 a.m.

The Westin Savannah Harbor Golf Resort

1 Resort Drive
Savannah, GA, 31421 USA
(912) 201-2000

Savannah/Hilton Head International Airport - SAV
Airport Phone: +1 912-964-0514
Distance from Hotel: 14 miles / 20 minutes
Ground Transportation
Hilton Head Island Airport - HXD
Airport Phone: +1 843-255-2950
Distance from Hotel: 33.8 miles / 45 minutes
Ground Transportation
Jacksonville International Airport - JAX
Airport Phone: +1 904-741-4902
Distance from Hotel: 132 miles / 2 hours
Ground Transportation
Hartsfield-Jackson Atlanta International Airport - ATL
Airport Phone: +1 800-897-1910
Distance from Hotel: 244 miles / 4 hours
Ground Transportation

What to do in Savannah in April, with 2019 festival and event dates.


Click Here to Register for Convergence 2019
Majesco customers, potential customers, partners and sponsors.
Business casual attire is appropriate for all business functions, as well as the evening functions. It is recommended that you pack a light jacket or sweater for outdoor functions and/or cool temperatures in session rooms.



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